Terms & Conditions

Welcome to Groves Aesthetics. By accessing or using our website (www.grovesaesthetics.co.uk), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Introduction

1.1 These Terms and Conditions apply to your use of this website and our services.
1.2 By accessing this website, you confirm that you are at least 18 years old or have parental/guardian consent.
1.3 If you do not agree to these Terms, you must cease using the website immediately.

2. Services

2.1 Groves Aesthetics provides aesthetic treatments and related services in accordance with UK regulations.
2.2 All treatments require a consultation to determine suitability and ensure informed consent.
2.3 Results may vary, and no guarantee is made regarding the outcomes of any treatments.

3. Bookings and Appointments

3.1 All appointments must be booked via our website or by contacting us directly.
3.2 A deposit may be required to secure your appointment. Details will be provided during the booking process.
3.3 Cancellations or rescheduling must be made at least 24 hours before your appointment to avoid forfeiting your deposit.

4. Payments and Refunds

4.1 Payment for services is due at the time of the appointment unless otherwise agreed in writing.
4.2 Refunds for treatments are not provided once a service has been rendered, except in cases of medical unsuitability or negligence.
4.3 Refunds for deposits or prepayments will only be issued in line with our cancellation policy.

5. Medical Disclaimer

5.1 Treatments provided by Groves Aesthetics are not substitutes for medical advice or care from a licensed healthcare provider.
5.2 You must disclose any medical conditions, medications, or allergies during your consultation to ensure safe and effective treatment.
5.3 Groves Aesthetics reserves the right to refuse treatment if it is deemed unsafe or inappropriate.

6. Privacy and Data Protection

6.1 Groves Aesthetics is committed to protecting your personal information in compliance with the UK General Data Protection Regulation (GDPR).
6.2 Your personal information will be used solely for the purpose of providing our services, managing your appointments, and ensuring regulatory compliance.
6.3 For more information, please refer to our Privacy Policy.

7. Liability

7.1 Groves Aesthetics is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website.
7.2 We are only liable for direct damages caused by negligence or breach of statutory duty.
7.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence.

8. Intellectual Property

8.1 All content on this website, including text, images, and logos, is the property of Groves Aesthetics unless otherwise stated.
8.2 You may not reproduce, distribute, or modify any content without prior written consent.

9. Third-Party Links

9.1 This website may contain links to third-party websites for your convenience.
9.2 Groves Aesthetics is not responsible for the content or practices of third-party websites.

10. Changes to Terms and Conditions

10.1 Groves Aesthetics reserves the right to update these Terms and Conditions at any time without notice.
10.2 Continued use of the website after changes are made constitutes your acceptance of the updated Terms.

11. Governing Law

11.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.